Federal Family Education Loan Program (FFELP). Also known as: FFEL, FFEL Program, or FFEL loans. Enter the FFELP portal to make payments, sign up for automatic payments and manage account options on your student loan.
There are now more ways than ever before to repay your defaulted student loan. Certain programs can even remove your loan from its defaulted status. A UHEAA representative can help you determine which repayment option is right for you depending on what your objective is.
Frequently Asked Questions
UHEAA will reduce the interest rate charged to borrowers on Federal Stafford and Federal Parent and Graduate/Professional PLUS loans as determined by the date of first disbursement:
- For loans first disbursed on or after July 1, 2008, by 0.25%.
- For loans first disbursed on or after January 1, 2008 and before July 1, 2008, by 0.50%.
- For loans first disbursed on or before December 31, 2007, by 1.25%.
UHEAA will reduce the interest rate charged to borrowers on Federal Consolidation loans as determined by the date of first disbursement: (please note that UHEAA indefinitely suspended originating Federal Consolidation loans effective September 1, 2008):
- For loans disbursed on or after January 1, 2008 and before April 30, 2008, UHEAA will reduce the interest rate by 0.25%.
- For loans first disbursed on or after May 1, 2006 and before December 31, 2007, UHEAA will reduce the interest rate by 0.50%.
- For loans disbursed on or before April 30, 2006, UHEAA will reduce the interest rate by 1.25%. This benefit is active during any period in which the borrower makes payments automatically from a checking or savings account through UHEAA’s Automatic Payment Benefit program, subject to the following:
- UHEAA Borrower Benefits are subject to change without notice.
- In order to qualify for the Automatic Payment Benefit, all of a borrower's loans serviced by UHEAA must be set up for automated payments.
- Loans that are in repayment status qualify for the Automatic Payment Benefit after the account is set up for automatic payments from a checking or savings account. Loans in deferment, forbearance or grace status are not eligible for the Automatic Payment Benefit. An Automatic Payment Benefit application received for a loan in deferment, forbearance or grace status will be processed once the loan enters repayment.
- The Automatic Payment Benefit interest rate reduction remains in effect as long as the loan(s) is paid by automated payments.
- The Automatic Payment Benefit will be canceled if the loan has more than one returned transaction for any reason (NSF, Account Closed, Incorrect Transit/Routing number, etc.) within any 12-month period. In the case of a second returned transaction, the interest rate reduction is ended and the interest rate returns to the current statutory rate. The borrower may re-apply for the Automatic Payment Benefit after making on-time payments for 12 consecutive months by cash, check, or money order. The borrower’s loan(s) will not become eligible for the Automatic Payment Benefit for a period of 12 months from the date of the occurrence of the 2nd returned transaction. Lump-sum payments will not accelerate the re-establishment of eligibility.
- Loans accrue interest at the federal statutory rate, not the reduced rate, during periods of deferment and forbearance. During periods of deferment, the U.S. Department of Education will pay the accrued interest on subsidized loans at the statutory rate.
- The automatic payment withdrawals and Automatic Payment Benefit automatically resume upon expiration of a deferment or forbearance.
Can I still apply for IBR if I did not file taxes? What do I do if my taxes do not reflect my current income?
If your tax return does not reflect your income or if you did not file taxes, you may submit the Alternative Documentation of Income form and any necessary accompanying documentation.
You only need return the pages that need to be completed, along with any supporting documentation. All deferment request forms include extra informational pages to assist you in filling out the forms.
Yes. In order to expedite processing your IBR request, please submit us a signed copy of your most recent tax return. While we are able to request your tax information from the IRS if you submit a 4506-T or a 4506T-EZ form, doing so significantly extends our processing time as we await your tax information.
If you have taught at a Title I (low-income or rural) school for five consecutive years, yes. You are eligible to receive this loan forgiveness after you have completed your fifth year. You and an administrative official at the school will need to complete and submit the application in order to receive the forgiveness. Submitting a Teacher Loan Forgiveness Forbearance application will not result in loan forgiveness.
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